Check whether Obie's paying attention or out eating some maple trees.
Our in-house NLP went down for 9 minutes, and as a result, Obie would respond to questions with "I'm sorry, I don't understand that question" for anything sent to him during that time.
Postmortem will be a joint document with the outage from June 5, 2020.
No incidents reported
Obie's slash command functionality was giving a 503 error for 3 minutes today. The issue has been resolved now and investigation/postmortem to follow.
An outage occurred due to some technical debt. We are monitoring the situation and implementing a plan to mitigate and resolve the issue for the future.
Obie and dashboard access were out at exactly 11:00:00 am Eastern Time. Initial thoughts are that he was trying to send too many reports but investigation continues.